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Frequently Asked Questions


Q: I can't find the product I am looking for. Can you supply it?
A : Whatever make or type of product you require, just let us know and we will do our best to supply it.

Q: Do your prices include VAT?
A: All prices are inclusive of VAT at 20 % where applicable.

Q: Are your products always available?
A: Should any item ordered not be available or out of stock you will be contacted to inform you when the product is due back into stock from our suppliers. If the product is not available an alternative item will be offered.

Q: Do your prices go up?
A: Prices are subject to change at any time. Should a product’s price or description be incorrectly listed we shall have the right not to supply the products at the incorrect price.

Q: Can I pay online?
A: Yes! Online payments are handled Paypal which delivers one of the most secure payment platforms in the world, after more than a decade as a leader in online payments.

Q: Can I pay by cash?
A: Yes! You can pay by cash on delivery.

Q: Can I pay by cheque?
A: Yes! You may pay by cheque made payable to A2B Pet Food Deliveries.


Q: How does the delivery service work?
A: Your driver will deliver your pet products in a friendly and professional manner. Most customers who use our service are pleased that they see the same driver on a regular basis which gives them peace of mind.

Q: Are you ever late?
A: If there is an unexpected delay to dispatch we will contact you and let you know.

Q: Do you have a minimum size of order?
A: Every single customer is important to us regardless of size of order and we will do our upmost to meet your needs.

Q: Do you deliver on Saturdays and Sundays?
A: Sorry, we do not deliver items on weekends

Q: What should I do if I have a problem with the delivery service?
A: We hope that customers are fully satisfied with the service we provide but should you have any comments you wish to make they will be listened to sympathetically and acted upon wherever possible.


Please use the mobile No:272233 only for A2B Pet Food enquires for Ramsey Pet Supplies (shop) please use No: 814380.