Welcome, Guest ( Login )
Our FaceBook Page Our Twitter Page Rss Feed

Terms and Conditions

These Terms and Conditions govern your use of the website accessed through a2bpetfood.im(the "Website") and any orders you place through the Website. 

Please read the Terms and Conditions carefully as they affect your liabilities under the law. By using the Website, you are deemed to accept the Terms and Conditions and, before proceeding with an order, you will be required to show that you have read and understood them [by clicking on the "I accept" button at the end of these Terms and Conditions. Please note that you will be required to do this each and every time you place an order through the Website]. If you do not agree to these Terms and Conditions, please do not register for use or use the Website. Please note that to purchase goods from the Website or to use or access certain areas of the Website, you will be required to register as an authorised user of the Website.

As our payments are processed via a secure third party at the time you place your order, please note that our contract with you is not binding until we confirm receipt.

Any out of stock items, at this time, will be refunded onto your card or Paypal account, or if the item is due in to us very soon, we reserve the right to dispatch your complete order at a later date. This could be up to 14 days from the order being received. If the order is likely to take longer than the 14 days to complete, we will email you requesting your instructions.  

1.Ownership and Intellectual Property

The copyright and all other intellectual property rights in and to the Website and any and/or all of the material on the Website are either owned by us or are included with the permission of the owner of the rights. As a visitor to the Website, you may download a single copy of each piece of material contained on the Website for your own private viewing purposes only, provided you keep intact all and/or any proprietary notices.

No copying of either the Website and/or any and/or all of the material contained on the Website or distribution for any commercial or business use is permitted without our prior written consent. You may not include a link to the Website or display the contents of the Website surrounded or framed or otherwise surrounded by material not originating from us without our prior written consent.


For information on our Delivery schedule and routes please visit our Delivery Information section 

3.Website information & availability

Whilst we take every care to ensure that the information on the Website is accurate and complete, some of it may be supplied to us by third parties and we are unable to check its accuracy or completeness. You are advised to verify the accuracy of any information before relying on it. Further, due to the inherent nature of the Internet, errors, interruptions and delays may occur in the service at anytime. Accordingly, subject to condition 13 below, the Website is provided "AS IS" with warranties excluded to the fullest extent permissible bylaw If a fault occurs in the service of the Website, you should report it to Customer Service by email and we will correct the fault as soon as we reasonably can.

Your access to the Website may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to restore the service as soon as we reasonably can.

4. Payments

A2bpetfood.im accepts different options for payment. PayPal, Cheque or Cash on Delivery. You will be presented with these options when you check out. All cheques returned by your bank will carry a £20 return cheque

5. Indemnity

You agree to indemnify and hold a2bpetfood.im, and its parent company, subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your use of the Service, your connection to the Service, your violation of the these terms, or your violation of any rights of another. Due to the dynamic driven content of the web site, posting errors can be made from time to time directly from the database. A2bpetfood can not be held liable for postings made by malfunction or system error.

6.Your Account

If you use the Website, you are responsible for (1) maintaining the confidentiality of your account and your password and (2) restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that your password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to any one else, or if your password is being, or is likely to be, used in an unauthorised manner.

You must ensure that the details provided by you on registration at the Website or at any time are correct and complete.

You must inform us immediately of any changes to the information that you provided when registering by updating your personal details. Then simply enter your email address and password and you will then be able to change the details that you originally gave.

On the Website, we sell products for purchase only by people aged 18 or over. People aged under 18may use the Website only with the involvement and supervision of a parent or guardian. The parent or guardian is required to accept these Terms and Conditions and place any orders for the person aged below 18. You hereby warrant that, at the date you accept these Terms and Conditions, you are aged 18 or over.

7. Special Offers

From time to time, A2B Pet Food Deliveries (or selected third parties) may include discounts, competitions, vouchers or other offers on the Website. Special offers are limited to three purchases per order, while stock is available or to the end date of the promotion. Offers may be withdrawn or extended without prior notice and are only available in the Isle of Man. Your statutory rights are not affected.